Reports of Outlook trouble began rising around 12:30 p.m. ET, according to Downdetector. Microsoft first flagged issues accessing Exchange Online mailboxes in the Americas at 12:54 p.m. ET, then said customers in any region could be affected. Its public status page showed consumer products as operational, while business and enterprise users faced connectivity problems.
Exchange Online, which supports many work and school Outlook inboxes, was hit hardest. Microsoft also listed Teams, Microsoft 365 Copilot, SharePoint Online and Defender XDR as potentially affected. The company said unusually high load on part of its infrastructure was likely contributing to connection problems. It said it had rerouted traffic and was restarting affected servers.
On X, users joked about the timing and floated the prospect of an afternoon off. One wrote that if Outlook did not work within 15 minutes, “we should all be able to leave work early today.” Adweek quipped that the outage meant “the three-martini lunch is back,” while others expressed concern—some sincere, some not—about their important emails.
Others treated the disruption as familiar. A Reddit user joked, “If I had a dime for every 365 issue, I’d be rich!” Another called the service “Microsoft 364,” with one commenter suggesting it would become Microsoft 363 if the outage lasted more than 48 hours.




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