Morgan Stanley opens wealth management platforms to external AI agents

The initiative, spearheaded by the Morgan Stanley at Work division, seeks to replace human-led logins with agentic AI-powered tools. Mark Mitchell, chief product officer, expects corporate clients to eventually manage equity administration entirely through their own internal desktops rather than the bank’s dedicated portals. This evolution follows a period of growth for the firm, which reported $1.2 trillion in assets tied to its workplace strategy as of April.

Currently, the bank has provided early access to a select group of clients. A broader rollout is scheduled for next year, covering 3,400 administration clients. While competitors like JPMorgan Chase and Goldman Sachs have deployed AI agents for internal tasks such as software development, Morgan Stanley is among the first to open its technical infrastructure to third-party automated systems. This development indicates a broader trend on Wall Street toward prioritizing machine-to-machine interaction over conventional software access.