iPhone Duo screens are cracking along the hinge on launch day

The defect appears to be surfacing globally, with reports originating from the United States, Australia, and China. One Australian user noted the screen cracked within six hours of ownership, despite folding the device fewer than 20 times. While the cause remains unconfirmed, the consistency of the damage suggests a significant manufacturing vulnerability in Apple’s first foldable handset.

Apple’s response has been reactive but varied. When one affected customer contacted support, the company initially required a full-cost hold for an express replacement. However, visiting an Apple Store proved more effective, as staff replaced the damaged unit on the spot, suggesting the company is stockpiling inventory specifically to address early hardware failures. Industry analysts expect Apple to prioritize the collection of these broken units to diagnose the root cause and refine production lines for future batches.